Welcome to EverGrow’s Shipping Policy. We are committed to delivering your order safely and quickly. Please read the details below to understand our shipping process, delivery times, and tracking information.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
During high demand periods, processing may take a little longer. We will notify you if there are any delays.
2. Shipping Methods & Delivery Time
We offer reliable shipping through trusted delivery partners.
Standard Shipping:
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Delivery within 3–7 business days (depending on location)
Express Shipping (if available):
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Delivery within 1–3 business days
3. Shipping Charges
Shipping charges are calculated based on the delivery location and order weight. The final shipping cost will be shown at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp (if provided).
You can track your order through the delivery partner’s tracking system.
5. Delivery Issues
If your order is delayed or not delivered within the estimated time, please contact us at:
Our support team will assist you and help resolve the issue as soon as possible.
6. Incorrect Address
Please make sure to enter the correct shipping address at checkout.
If you notice an error in your address, contact us immediately at hairoilevergrow@gmail.com.
If the order has not been shipped yet, we can update the address.
7. Failed Delivery Attempts
If delivery is attempted and failed (customer not available), the delivery partner may return the order to the warehouse.
If this happens, please contact us immediately so we can help you arrange redelivery.
8. International Shipping
Currently, we only ship within [Your Country].
If you want international shipping, please contact us at hairoilevergrow@gmail.com and we will try to assist you.
9. Shipping Restrictions
Some remote locations may require extra delivery time. In such cases, we will inform you about the expected delivery timeline.
10. Delivery Confirmation
Once the order is delivered, you will receive a confirmation message via email or WhatsApp.
If you have not received your order but the tracking shows “Delivered,” please contact us immediately so we can investigate.
Need Help?
If you have any questions about shipping or your order status, contact us at:
We’re here to help!
